“BOOST YOUR BUSINESS BREAKFAST”
Tuesday, October 18, 2016
8:00 am – 10:00 am
“Exceptional Mind Capture Customer Service”
Hosted by ~ Corner Bar (Newly Renovated Upstairs)
Members: $15, Non-Members $25 (includes breakfast and speaker)
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In the session “Exceptional Mind Capture Customer Service” with bestselling author Tony Rubleski you will discover:
*The Key Characteristics of Today’s Customers that you must know
*5 simple, yet highly effective, ways to improve your own customer service
*Good and bad customer service examples and the powerful lessons they leave
*Proven and effective ways to stay in touch with your best clients
*Why it takes years to earn trust and business and only seconds to lose it
*The #1 sin you must avoid in your marketing that directly impacts the customer experience
Tony is currently the president of Mind Capture Group. His message is designed to help people “Capture” more minds and profits. He is an in-demand keynote speaker who’s given hundreds of presentations the past decade, a strategic business coach, and global event promoter with over 20+ years of experience in the personal development industry.
Tony is the bestselling creator of the Mind Capture book series. His work has been featured in various media outlets ranging from Bottom Line Magazine, The Detroit Free Press, the FOX TV network, ABC, to CNN Radio, NPR and Entrepreneur Magazine Radio. He is a 1994 graduate of Western Michigan University with a degree in marketing and has also been a faculty member and instructor with the U.S. Chamber of Commerce and CEO Space International.